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Shipping Policy

We aim to make your shopping experience smooth and hassle-free with no hidden costs. Here’s everything you need to know about our shipping process:

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Regions We Ship To: Europe, USA, Australia, and New Zealand.

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Shipping Rates & Delivery Times

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  • Free Shipping – Duties and taxes are included.

  • Standard Shipping Estimate: 3–7 business days after order processing.

 

International Shipping

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  • We offer international shipping.

 

Delays

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  • We strive to deliver on time, but delays may occur due to factors beyond our control (e.g., weather, carrier issues, or customs).​​

Return & Exchange Policy

We want you to love your purchase! If you’ve changed your mind or are not completely satisfied with your order, we’re here to help.

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You have 30 days from the date of delivery to return your items.

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Returns​

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  • Items must be unused, in their original packaging, and in the same condition that you received them.

  • To start a return, visit the "Orders" section of your account dashboard.

 

Refunds

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  • Refunds can be requested directly from the "Orders" tab in your account dashboard.

  • Once we receive and inspect your return, we’ll process your refund back to your original payment method.

  • Please allow 5–10 business days for the refund to appear on your statement.

 

Canceling Orders

  • You can cancel orders (with a possible refund) before they have shipped, directly from the "Orders" tab.

 

Questions?

 

If you have any questions about your return or refund, feel free to contact us.

© 2025 Little Green Dress Online

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